FAQ

1. Do you ship internationally?
Currently, we only ship within the United States.

2. How much does shipping cost?
Shipping is always free nationwide.

3. How long does delivery take?
Most orders arrive within 3–7 business days after processing.

4. How can I track my order?
A tracking number will be emailed once your order has shipped.

5. Can I return an item if it doesn’t fit?
Yes! We accept returns within 30 days of delivery as long as the item is unworn, unused, and in original condition with tags attached.

6. Do I pay for return shipping?
Yes, customers are responsible for return shipping costs unless the item is defective or incorrect.

7. When will I receive my refund?
Refunds are processed within 5–7 business days once your return has been received and inspected.

8. Can I cancel or change my order?
Orders can be canceled or changed if they haven’t been shipped yet. After shipping, our return policy applies.

9. What if my package is damaged or lost?
Contact us within 7 days, and we’ll arrange a replacement or refund.

10. How do I reach your team?
Simply email us at contact@alliedthreads.store or call +1 (440) 444-6541 during our service hours.